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OTAKUBABE HELP CENTER
Frequently asked questions
Returns Refunds
Shipping Delivery
Orders Cancellations
Product Information
What is your return policy?
We accept returns within 7 days of delivery for damaged or defective items. Contact us with photos for approval.
Do I have to pay for return shipping?
If the item is defective or incorrect, we cover return shipping. Otherwise, customers are responsible for return costs.
When will I receive my refund?
Refunds are processed within 5–10 business days after we confirm the return or issue approval.
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